Joule & AI Agents
Can we build custom AI agents for SAP Ariba?
Short answer
Yes. Using SAP Joule Studio on SAP BTP, organisations can build custom Joule skills and AI agents that work with SAP Ariba data and processes – for example, for company-specific approval checks or supplier queries – without modifying the core application.
Good candidates for custom agents
- Checking requests against internal policies before they reach procurement.
- Answering supplier or requester questions from your own policy documents.
- Combining SAP Ariba data with other systems for a specific decision.
How to approach it
- Start with standard SAP agents and identify the gaps that remain.
- Pick one well-defined, high-volume use case.
- Build on SAP BTP with clear guardrails and logging.
- Measure time saved before scaling to more use cases.
Read SAP Joule Studio: Building Custom AI Agents for Ariba Procurement.