Cost, Partners & Implementation
Which KPIs should we track after a next-gen SAP Ariba go-live?
Short answer
Track a small set of KPIs that link to your business case: spend under management, requisition-to-PO cycle time, sourcing cycle time, touchless invoice rate, contract coverage, user adoption and realised savings. Capture baselines before go-live.
Recommended KPIs
| Area | KPI |
|---|---|
| Compliance | Spend under management, PO compliance |
| Speed | Request-to-PO cycle time, sourcing cycle time |
| Efficiency | Touchless invoice rate, invoice exception rate |
| Contracts | Spend on contract, contracts expiring without action |
| Value | Negotiated and realised savings |
| Adoption | Active users, intake usage, Joule usage |
| Suppliers | Suppliers enabled on SAP Business Network |
For supplier-side metrics, see Supplier Collaboration Best Practices & KPIs.