Migration & Transition
How should we handle change management and training for next-gen SAP Ariba?
Short answer
Plan change management from day one: identify affected roles, explain what changes and why, train by role rather than by module, appoint business champions, and measure adoption after go-live. The simpler Fiori experience helps, but people still need guidance.
Practical steps
- Map impacted roles: requesters, approvers, buyers, AP, suppliers.
- Communicate the why: faster approvals, less admin, better visibility.
- Train by role: short, task-based sessions and quick guides.
- Use champions: one go-to person per team or site.
- Support suppliers: clear instructions for SAP Business Network.
- Measure adoption: usage, compliance and support tickets after go-live.
Introducing AI
Explain what Joule and AI agents do, where humans must review outputs, and how to give feedback. Trust grows when users understand the guardrails.